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Acer Nitro AN515-44, Youtube Playback problem

Member Posts: 5

Tinkerer

Sometimes when I try to open a page or link on (YouTube) the page become distorted and freeze the only way to get out of it is to press back space on keyboard or on mouse otherwise it will freeze and either I will have to restart the laptop or it will restart itself.
onboard graphic card is AMD Radeon Graphic 512 Mb, during update of the driver for it will see black screen and will freeze, after restart the (NitroSence) app/program will stop working also it wont solve the YouTube problem as it does not install properly.
I dont even know if the problem is primery graphic card.
(NVIDIA GeForce GTX 1650 Ti) update is installed and is ok.

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Best Answer

  • Member Posts: 9

    Tinkerer

    Answer ✓
    According to this, try to disable hardware acceleration in Chrome. I got the same issue and so far after disabling hardware acceleration it never comes back.

Answers

  • ACE Posts: 4,321 Pathfinder
    @MehdiG
    Go to device manager and click the display adapter and do a right click on NVIDIA graphics and uninstall it and restart you laptop and check


    Click on 'Yes' if the comment answers your question!
  • Member Posts: 5

    Tinkerer

    I did it but same thing happened just know
  • Member Posts: 5

    Tinkerer

    Jack22 said:
    @MehdiG
    Go to device manager and click the display adapter and do a right click on NVIDIA graphics and uninstall it and restart you laptop and check


    I uninstalled the primary graphic card (AMD Radeon Graphic 512 Mband tick the box to delete the driver and I did not have problem anymore so far . So the problem was the primary graphic card. 
  • Member Posts: 5

    Tinkerer

    MehdiG said:
    I uninstalled the primary graphic card (AMD Radeon Graphic 512 Mb) and tick the box to delete the driver and I did not have problem anymore so far . So the problem was the primary graphic card. 
    NO it was not as it happened again.  :s  what the heck is the problem.
  • Member Posts: 9

    Tinkerer

    Answer ✓
    According to this, try to disable hardware acceleration in Chrome. I got the same issue and so far after disabling hardware acceleration it never comes back.
  • Member Posts: 5

    Tinkerer

    According to this, try to disable hardware acceleration in Chrome. I got the same issue and so far after disabling hardware acceleration it never comes back.
    Thank you very much I think it is fine and working now. I hope it does not happen again. 
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