Aspire 7 A715-41G - A quarter of my RAM is hardware reserved

JamesPine Member Posts: 1 New User
edited February 2021 in Aspire Laptops
I bought a brand new laptop, it works perfectly other than 2.1gb of the 8gb of RAM is hardware reserved. 

I've attempted to change it via msconfig which didn't work and via the bios which I can't seem to find any options related to the searches I made online.

I e-mailed the company I purchased it from and they sent a rude e-mail telling me to just return it if i'm not happy. I want to try a couple of more things before getting to that point, so if anyone has any suggestions or ideas i'd really appreciate it.


EDIT: I should mention that I ideally don't want to open up the laptop has that will probably ruin any chance of being able to return it.