helios 300 getting stuck in bootloop - Predator PH315-52

bluegumball
bluegumball Member Posts: 9

Tinkerer

edited February 2021 in Predator Laptops
hello everyone,
so I purchased a helios 300 (System Model Predator PH315-52) and it was working fine until the past two months and since then whenever I use my laptop unplugged it does not turn on and it gets stuck in the bootloop. I googled and checked this forum and the only thing that I found to help was disabling the dGPU. but I don't want to go to device manger and disable the dGPU every time connect use want to use the laptop unplugged.

​​​//Edited the content to add model name on title.

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    bluegumball

    Try the below steps. 

    https://community.acer.com/en/discussion/612495/windows-10-optimization-guide-for-gaming/p1​ 

    Please perform the following steps and check the CPU usage :
    >>>Power Reset
    Disconnect the charger. Please check for a battery reset PIN hole at the bottom of the device. The reset hole would have a battery symbol next to it. Insert a paperclip into the hole and press for four seconds. Let the computer sit for 5 minutes with no power. Reconnect and monitorthe CPU usage. If there is no pin hole then press and hold the power button on the unit for 12secs. ​


    >>>End Task of running programs and Disable Startup program in task manager. This fix can help you quickly end high CPU usage issue when your device becomes extremely slow or even get stuck with running programs:

    Press Ctrl + Alt + Del keys at the same time to bring up Task Manager; 
    Select Task Manager > Check and select programs that are taking high memory and CPU usage > Click End Task to close selected programs or apps. 
    Click on Startup on Task Manager > Select and right-click on unnecessary programs or apps > Select Disable to stop them running from Startup.


    >>>Run DISM command to decrease high CPU usage

    Right-click on Start and select Command Prompt (Admin), sign in with your administrator account;

    Type: DISM.exe /Online /Cleanup-image /Restorehealth and hit Enter;

    Type: DISM.exe /Online /Cleanup-Image /RestoreHealth /Source:C:RepairSourceWindows /LimitAccess and hit Enter;

    Type: sfc /scannow and hit Enter.


    >>>Disable Superfetch and Windows services to fix Windows high CPU usage 

    Press Ctrl + Shift + Esc to open Task Manager;

    Go to Services tab and click Open services;

    Navigate and locate Superfetch, right click on it and select Properties;

    Click Stop to end the Superfetch service and click OK to confirm the change.


    >>>Press Win + R to open Run dialog > Type: msconfig and click OK;

    Check Hide all Microsoft services under Services tab > Uncheck all other remaining services > OK to save all changes;

    Restart Windows > Enable any services individually and reboot PC > Repeat the process till Windows high CPU usage issue gets fixed by then.

    Accept if its Helpful.   B)
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi bluegumball,

    # Try to get the BIOS page.

    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page.
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result.