Webcam does not work - Nitro 5 AN515-43

Spalamut
Spalamut Member Posts: 4 New User
edited February 2021 in Nitro Gaming 
laptop Acer Nitro 5 AN515-43 the webcam drivers flew off, tried to update the drivers in the device manager did not help, I could not find drivers for HD User Facing on the Internet
//​​​Edited the content to add model name on title.

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Spalamut

    did you try to reinstall the driver. uninstall and restart the computer to reinstall the driver. also check in support site. enter the snid and find.
    https://www.acer.com/ac/en/US/content/drivers

    Accept if its Helpful.   B)
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi Spalamut,

    # Reset the unit, (It will remove all the data--->Unit goes to Day 1 of default version)

    1. Turn OFF the unit.
    2. Press and hold Alt+F10 keys(without releasing the keys) ---> Trun ON the unit. 
    3. You will get a blue screen(Title Choose an option). (Release the keys)
    4. Click troubleshoot option.
    5. Click on Reset this PC.
    6. Go with the option (Keep my files/Remove every thing)
    7. Then follow the on screen instruction. 

    Check this T/S and post the result. 

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