Predator Triton 500 GPU crash (GPU disconnects from system, screen goes dark)

agentofrandom

Hi everyone,
I am exerpiencing an apparantly common issue where certain games cause the Predator Triton 500 (515-51 in my case, but i hear it affects others as well) GPU to crash and disconnect from the system. The only way to get it back is to use a pin to reset the battery and restart the system. If I have Optimus mode on, the system will switch to the Integrated Intl GPU, but will soon BSOD after that.

So far the recommend solutions I've found have been:

• Turning off Dynamic Boost in NVIDIA CP
• Limiting frame rate to 120
• Disabling the 'discrete GPU only' feature in Predator Sense
• Disabling fast startup in Windows power options

So far, nothing has helped

Has anyone had any experience with this issue and solving it? I recently read someone say that it can be an overheating issue, but I am using HWINFO to monitor internal temps and everything looks good (the laptop is also cool to touch after the crash, as for me it happens with even less-graphics intensive games).

Thanks for any advice!

christy1

agentofrandom

Try the link below. 

https://community.acer.com/en/discussion/594121/why-my-newly-bought-acer-nitro-an515-54-1660-ti-6gb-is-giving-low-fps-at-every-game​  

https://community.acer.com/en/discussion/535036/faq-cpu-gpu-temps-fps-settings-amp-other-info#latest​