Brand new Nitro 5 NH.Q7QEC.005 won't start

Jajush
Jajush Member Posts: 2 New User
edited February 2021 in Nitro Gaming
Hello, I just brought home a new Acer. I have it plugged in (see the image) and the battery indicator isn't even turned on (there's no light). The laptop won't load. I'm pretty sure the battery is removable because I couldn't find any button or whatsoever to push it with a pin as have beem advised. What should I do? 

Answers

  • Jajush
    Jajush Member Posts: 2 New User
    Nevermind, I solved it 😂 (the charger wasn't attached properly. I thought it was!). Anyway, have a nice day guys 
  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    Jajush said:
    Nevermind, I solved it 😂 (the charger wasn't attached properly. I thought it was!). Anyway, have a nice day guys 
    Sometimes we tend to forget on connecting the charger properly.. Great that you have figured out and fixed it.
    Click on 'Yes' to accept my comment as answer
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Jajush said:
    Hello, I just brought home a new Acer. I have it plugged in (see the image) and the battery indicator isn't even turned on (there's no light). The laptop won't load. I'm pretty sure the battery is removable because I couldn't find any button or whatsoever to push it with a pin as have beem advised. What should I do? 
    If you flip your laptop you will have a small pin 📌hole at the bottom of the unit. You have to put a small pin inside and press and hold for 30sec.  If you don't have a pin hole then you have to press and hold the power button for 12sec. That will remove the static power and fix most of the issues.  Anyway good you fixed it. Good luck 👍
    Accept if its Helpful.   B)
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