What happens if I need to reinstall Windows? - Helios 300 PH317-54

SeaJay68

Sorry for the question but, I've always had a CD with a Windows OS on it, but I never received that when I bought my Acer Predator Helios 300 PH317-54 (I knew there was no optical drive and I'm fine with that). 

But what happens if I need to reinstall Windows 10, how do I go about doing that?

Thanks all. 

//​​​Edited the content to add model name on title.

christy1

SeaJay68 said:

Thank you all very much for your patience and advice. 

Much appreciated

EDIT: I don't seem to have the Acer eRecovery Management on my Laptop. At least I can't find it. I have Acer Care Center though, but it doesn't have the backup/recovery facility. 

EDIT: It looks a little different but it does have something called 'Create Backup'. 

super then try to create a backup and your safe. hope its helpful. 

christy1

@SeaJay68

these recent days we dont have to worry about the disk. OS is embedded internally on the unit. if the unit is booting. then go to settings >>>update & security>>>recovery oprions >>>reset this pc.  or   try shift key and restart.



>>> go for Trouble shoot>>> reset this pc. if its not booting then use altgr and f10 as soon as you turn on the unit. if that doesnt work, try the below link.


https://www.microsoft.com/en-in/software-download/windows10

SeaJay68

christy1 said:

@SeaJay68

these recent days we dont have to worry about the disk. OS is embedded internally on the unit. if the unit is booting. then go to settings >>>update & security>>>recovery oprions >>>reset this pc.  or   try shift key and restart.



>>> go for Trouble shoot>>> reset this pc. if its not booting then use altgr and f10 as soon as you turn on the unit. if that doesnt work, try the below link.


https://www.microsoft.com/en-in/software-download/windows10

Thank you. A few more questions:

1. Do you mean, for the alternative method, I hold down the Shift key whilst clicking on Restart?

2. What happens if my SSD drive will not boot, how would I go about retrieving my OS then seeing as I do not have the serial/license number?

3. What is Altgr?

Leostat

The Licence number is built into your motherboard and will automatically be picked up if you re install using the ISO / media creation toolkit , AltGr is justy the key next to space

SeaJay68

Wow! I never realized there even was an Altgr key on a keyboard! First time I noticed that     

Thank you for clarifying for me

Leostat

Also you can create a recovery USB drive if you would like in advance, head to start -> recovery drive. This creates a USB stick with windows on, and if you want, all the currently installed drivers! Super useful and realy recomended to speed up a reinstall 

SeaJay68

Leostat said:

Also you can create a recovery USB drive if you would like in advance, head to start -> recovery drive. This creates a USB stick with windows on, and if you want, all the currently installed drivers! Super useful and realy recomended to speed up a reinstall 

Thanks Leo, I was going to use the Microsoft Media Creation tool but your way sounds better. 

EDIT: Start...can't find 'Recovery Drive'. 

EDIT: Found it via the 'search' facility

christy1

SeaJay68 said:

christy1 said:

@SeaJay68

these recent days we dont have to worry about the disk. OS is embedded internally on the unit. if the unit is booting. then go to settings >>>update & security>>>recovery oprions >>>reset this pc.  or   try shift key and restart.



>>> go for Trouble shoot>>> reset this pc. if its not booting then use altgr and f10 as soon as you turn on the unit. if that doesnt work, try the below link.


https://www.microsoft.com/en-in/software-download/windows10

Thank you. A few more questions:

1. Do you mean, for the alternative method, I hold down the Shift key whilst clicking on Restart?

2. What happens if my SSD drive will not boot, how would I go about retrieving my OS then seeing as I do not have the serial/license number?

3. What is Altgr?

1.yes its an alternative way to do a reset.
2.if the ssd is not recognized then the os is installed on the ssd, so we have to fix the ssd and then try. better to create a recovery media. check in acer care center app. 

3.

SeaJay68

Thank you all very much for your patience and advice. 

Much appreciated

EDIT: I don't seem to have the Acer eRecovery Management on my Laptop. At least I can't find it. I have Acer Care Center though, but it doesn't have the backup/recovery facility. 

EDIT: It looks a little different but it does have something called 'Create Backup'. 

christy1

SeaJay68 said:

Thank you all very much for your patience and advice. 

Much appreciated

EDIT: I don't seem to have the Acer eRecovery Management on my Laptop. At least I can't find it. I have Acer Care Center though, but it doesn't have the backup/recovery facility. 

EDIT: It looks a little different but it does have something called 'Create Backup'. 

super then try to create a backup and your safe. hope its helpful. 

SeaJay68

Brilliant!

Thanks all once again.