Very bad sound quality acer nitro AN515-55

pilucroco
pilucroco Member Posts: 1 New User
Hello, so I just bought a new Acer Nitro 5 (AN515-55) last week. Having previously owned the Acer Nitro 5 (AN515-51), I knew that the sound was amazing on this laptop. However, the sound on my new one sounds terrible, it is terribly high-pitched and even at max volume, it is not as loud as my Iphone 8. Can anyone help me? Is this a defect or is this how the new speakers sound like? 
Thanks!

Answers

  • Rudy21
    Rudy21 ACE Posts: 1,789 Pathfinder
    pilucroco said:
    Hello, so I just bought a new Acer Nitro 5 (AN515-55) last week. Having previously owned the Acer Nitro 5 (AN515-51), I knew that the sound was amazing on this laptop. However, the sound on my new one sounds terrible, it is terribly high-pitched and even at max volume, it is not as loud as my Iphone 8. Can anyone help me? Is this a defect or is this how the new speakers sound like? 
    Thanks!
    Have you tested the default speakers quality..? If not please test it first.. Go to control panel > Hardware and sound > Sound > under playback > right click on the device speakers and click test (Make sure the volume is 100%). The outcome should give you clear info if its an issue with the speakers or other..

    If you think the audio is still low.. Go to device manager > audio drivers > uninstall and restart the device (Make sure NOT to select delete driver software)

    Post restarting the unit.. please check the sound quality and share the result here..
    Click on 'Yes' to accept my comment as answer
  • Jack22
    Jack22 ACE Posts: 4,318 Pathfinder
    @pilucroco
    also make sure the unit is updated, to check on it go to settings>update& security>click on check for updates
    Click on 'Yes' if the comment answers your question!