Predator Helios 300 [PH315-52-78VL] spamming ‘O’ key

ThatCosmicPanda
ThatCosmicPanda Member Posts: 2 New User
edited February 2021 in Predator Laptops
Hi! For the past week I’ve been left sitting in the cold with no air conditioning or power due to the winter storm that hit Texas. I had my laptop sitting in ~50 degree temperatures for around 3 days, before turning it on after the power came back. When I turned it on, all seemed well, but then my power was shut off again. It finally came back on around 5 hours later, but this time I was met with my laptop constantly spamming the O key.
I tried letting my laptop warm up a bit, but the issue persisted. I removed the keycap and switch, but that didn’t help either. The only thing that stopped it was tilting my laptop forwards around 10 degrees, so I assume it’s a hardware related issue. What could have happened in the 5 hours my laptop was off? Thank you!

Answers

  • Try resetting the battery: turn off the computer, disconnect the power adapter, press the power button for thirty seconds and leave the laptop off for thirty minutes to dissipate all static energy.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
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  • ThatCosmicPanda
    ThatCosmicPanda Member Posts: 2 New User
    I reset the battery and left it out for about an hour, but the issue is still occurring.
  • Try uninstalling the keyboard driver in the device manager. If the problem occurs, I would try to disconnect the lition battery and then the keyboard connector on the mainboard:
    This model is quite simple to disassemble. First remove the screws. Then, start dismounting using the upper arrows. It is recommended to use anti-static wristband
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)