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Total Posts and Comments: 1126
Total Points:3897
Total Accepted Answers: 153
FAQ & Answers
Since its a new laptop try to do a reset and check.
check the link below to do reset
https://www.laptopmag.com/articles/reset-windows-10-pc
Tinkerer
If its still doing the same after a full reset then it can be faulty hardware. contact acer and they will help you for service options.
https://www.acer.com/worldwide/
Acer-George
If its still doing the same after a full reset then it can be faulty hardware. contact acer and they will help you for service options.
https://www.acer.com/worldwide/
I had same problem with my new Acer Aspire A514-54 laptop, I had just uninstalled the Norton Antivirus which was pre-install on the laptop. Then updated the Window 10 with all the updates available via Update and security . Now its working perfectly without any of the issue like auto restart or sudden blank screen or Window death screen with sound etc.
Thanks,
Biswajit