CPU speed locked at 0,38 GHz Swift 3

PatSod
PatSod Member Posts: 4 New User
edited February 2021 in Swift and Spin Series
Since yesterday my Swift 3 has become very slow. Before its been working great and always fast. When I as an amateur have done my analyze I notice that the CPU speed is locked at 0,38 GHz. For my Dell laptop I notice that the speed is moving and close to the "base speed " mentioned.
Can someone tell what is the problem? If I'm not mistaken two updates was installed, yesterday evening and 1-2 days before that.
Support much appreciated!
Tx
Patrik

Best Answer

  • brummyfan2
    brummyfan2 ACE Posts: 28,444 Trailblazer
    edited February 2021 Answer ✓
    OK, switch off any background apps/programs, close all opened websites, go to Device manager expand Firmware, highlight and right click "Acer Inc.System Firmware 1.08", select Update driver, once the process starts do not touch any keys on the keyboard or switch off the laptop, once it's finished it will reboot.
    Make sure the battery is fully charged and AC adapter is connected during the process.

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