Boot Up Issues Aspire C22-865

MarkL70
MarkL70 Member Posts: 2 New User
edited February 2021 in All-In-One PCs
My Acer Aspire C22-865 is stuck in the loop - won’t do anything 
Any ideas - rebooting and safe mode won’t work 
Says something about Windows 10 but don’t have a disk or anything as preloaded when I bought it. 
Just over a year old 

Thread was edited to add model name to the title


Answers

  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    If you have access to another computer, create a Windows install flash drive so you can boot into the repair environment. From there we can help diagnose what's wrong.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • Easwar
    Easwar Member Posts: 6,727 Guru
    Hi MarkL70,

    # Try to get the BIOS page.
    1. Turn OFF the unit.
    ​2. Press and hold the F2 key and turn on the unit. 
    3. You will be in setup utility page.
    4. Once you got the screen release the F2 key.
    5. Tap on F9 key and hit enter key without changing the option.
    6. Tap on F10 key and hit enter key without changing the option.
    7. Your unit will restart by itself. 

    Check this T/S and post the result. 

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