Having trouble installing Gigabyte Geforce gtx 1050 ti low profile 4G into Acer Aspire TC 780-EB13

JJB1963

I have:
Acer Aspire TC780-EB13 with a built in Intel HD Graphics 630, i7-7700 CPU 3.60 GHz 300 power supply
I bought a Gigabyte GEForce GTX 1050 ti OC Low Profile 4G
I put the card in slot, installed the software, when I tried to start the PC, I had no video on either the new HDMI input or the internal video HDMI.
The monitor is a ASUS Tuf 31.5" gaming monitor and only has 1 HDMI input, 1 VGA input, no DVI input.
Also, after installing the drivers, the NVIDEA driver software wants to install the new drivers and it won't pass the compatibility test. I know this card is compatible with this system as this is what was recommended by this forum.
I need help.

Thanks

StevenGen

JJB1963 said:

I have:
Acer Aspire TC780-EB13 with a built in Intel HD Graphics 630, i7-7700 CPU 3.60 GHz 300 power supply
I bought a Gigabyte GEForce GTX 1050 ti OC Low Profile 4G
I put the card in slot, installed the software, when I tried to start the PC, I had no video on either the new HDMI input or the internal video HDMI.
The monitor is a ASUS Tuf 31.5" gaming monitor and only has 1 HDMI input, 1 VGA input, no DVI input.
Also, after installing the drivers, the NVIDEA driver software wants to install the new drivers and it won't pass the compatibility test. I know this card is compatible with this system as this is what was recommended by this forum.
I need help.

Thanks

Have you updated all the appropriate Drivers or Bios related F3 and F3_beta update especially related to “Release for SAMSUNG Memory” and the Utilities updates for the Gigabyte GEForce GTX 1050 ti OC Low Profile 4G from this link? Also have a look at the manual and what is stated in the Gigabyte GEForce GTX 1050 manual in step 2. Hardware Installation “If there are power connectors on your card, remember to connect the power cable to them, or the system will not boot. Do not touch the card when it’s operating to prevent system instability”

Because what you are saying it seems to me that there is a connection problem, check the PCIe x16 slot and the graphics cards slots if they are not damaged and that they are making 100% contact and the cards is “screwed down and fastened down and in its place tightly and appropriately so that the card is seated in its PCIe slot truly and appropriately”.