Help please :( Very urgent its about a Nitro 5 laptop

MarieEscanilla

Hi so my laptop fell but when i tried to open it again it still worked but was slower than it was. I opened it up to see if anything got loose or cracked then proceeded to clean the fans, unplug and put back the ram, and dusted off the dust in the motherboard. When I tried opening it again it was all black screen. The fans were working and the lights were on but the screen was completely black the loading screen didnt even appear. Its just pitch black. Please send some help i need to do finish my schoolwork in 3 hours 

Tachi13

Hi @MarieEscanilla

That is unfortunate that it fell, so you unscrewed the bottom of the laptop and worked on it? Then make sure the screen cable is connected back to its place. But this is an advanced laptop, I recommend you to leave it to the professionals, but since it is urgent, I recommend you to first try and and connect an external monitor with an HDMI port and complete your Schoolwork, then take it to a repair or call Acer and send it for a repair if it is in warranty.

Please click on "Yes" if you find this answered your question. 

MarieEscanilla

Tachi13 said:

Hi @MarieEscanilla

That is unfortunate that it fell, so you unscrewed the bottom of the laptop and worked on it? Then make sure the screen cable is connected back to its place. But this is an advanced laptop, I recommend you to leave it to the professionals, but since it is urgent, I recommend you to first try and and connect an external monitor with an HDMI port and complete your Schoolwork, then take it to a repair or call Acer and send it for a repair if it is in warranty.

Please click on "Yes" if you find this answered your question. 

Hi @Taichi13!  Thank you for this advice i did not really work on it much i just dusted off dust that accumulated in the fans and checked to see if any wires or board parts were latched off or broken. Unfortunately we don't have a second screen I can work on but thank you!