Connect to printer via Wi-Fi

Cera
Cera Member Posts: 8

Tinkerer
in Chromebooks
Hi. With Google cloud print now discontinued, I'm unable to print from my Chromebook. I have a Canon Pixma 2900 printer that is connected to the same Wi-Fi network as my Chromebook. I know it works because I can print from my phone using Wi-Fi. I can also save to Google Drive on my Chromebook and print that way, but there must be a way to connect directly and save that extra step. My Chromebook does not "see" the printer. I followed the steps to add it manually using the IP address, but it still doesn't see it. It asks me for the printer PPD and will not activate the "add" button without that info. I think PPD is a windows driver, as far as I can tell. I'm using an ancient Acer ZHN Chromebook running version 76 and change (64 bit) which according to the device is the most updated version available. Thanks in advance for any suggestions you may have!   ~   Cera

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    edited February 2021
    Hi @Cera

    Dont worry Just follow the below link.
    https://support.google.com/chromebook/answer/7225252?hl=en

    Also try to install the printer app from playstore and try to print. Good Luck. 
    Accept if its Helpful.   B)
  • Cera
    Cera Member Posts: 8

    Tinkerer
    christy1 ! I've tried both without success. At the Play store I attempted to install the same app from Canon I use on my phone ... but it's only showing my phone, not my Chromebook.  I tried signing in with a different Google account and then it says I have no available devices. Do you know how I'd get it to see my Chromebook? (screenshots attached)

    For the Google support link, adding it manually doesn't work. I've attached a bunch of screenshots which will explain it best.

    Again, I'm sure the printer and wifi settings are correct, as I can print through my phone. I have to go to the website, "print" the doc as a PDF, upload that PDF to Drive, download the PDF to my phone, open it with Canon print and then I can print it. (For some reason, using the print function "save to Google Drive" saves it in a pdf that my phone doesn't recognize, at least for printing).

    Surely there's a better way!! Any ideas would be much appreciated!! Thanks in advance :-)      ~    Cera





  • Jack22
    Jack22 ACE Posts: 4,095 Pathfinder
    edited February 2021
    @Cera
    check the link below and give a try
    https://community.acer.com/en/kb/articles/22-printing-with-the-acer-chromebook
    https://support.google.com/chrome/answer/1069693?co=GENIE.Platform=Android&hl=en
    Click on 'Yes' if the comment answers your question!
  • billsey
    billsey ACE Posts: 34,234 Trailblazer
    Are you sure your printer is at 192.168.1.1? That's usually the address of your router...
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Exactly it looks like router ip. also do you have 2g and 5g ? if so check on the same network name. 
    Accept if its Helpful.   B)
  • Cera
    Cera Member Posts: 8

    Tinkerer
    Jack22 thank you for the links. The first is for setting up Google cloud print which has been discontinued for some reason. The second link shows instructions on how to add a printer which I've followed but my Chromebook still can't "see" my printer. Thanks again!   ~ Cera
  • Cera
    Cera Member Posts: 8

    Tinkerer
    @jack22 @christy1 Oops, forgot the screenshot   
  • Cera
    Cera Member Posts: 8

    Tinkerer
    @jack22 @christy1 lost a post, too, apparently. Yes, thank you both. I'd posted the wrong IP address. Correct one is in the screenshot. Christy1, I do have 2 and 5G but all the devices are on the same network. Thanks!   ~   Cera
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Cera said:
    @jack22 @christy1 lost a post, too, apparently. Yes, thank you both. I'd posted the wrong IP address. Correct one is in the screenshot. Christy1, I do have 2 and 5G but all the devices are on the same network. Thanks!   ~   Cera
    Is it printing? looks like ink is low. 
    Accept if its Helpful.   B)
  • Cera
    Cera Member Posts: 8

    Tinkerer
    billsey and @christy1, thank you both ... yes, you're correct. I believe the correct IP is 192.168.1.230. If I type that # in the address bar of my Chromebook it shows me ink levels (screenshot below). The utilities are mostly about cleaning. The firmware settings are about proxy and DNS. I hesitate to change those as the printer does work through wifi and my phone. Thanks again,  ~  Cera
  • Cera
    Cera Member Posts: 8

    Tinkerer
    @christy1 the ink is low, yes. I can still print through my phone. I won't replace the cartridge 'til I get a bad printout. Thanks,  ~  Cera
  • Cera
    Cera Member Posts: 8

    Tinkerer
    Still researching. From Google's "migrate from cloud print" support page, it looks like my printer - Canon Pixma MG2900 series - is not compatible with a chromebook. Seriously? Is this possible? Is this why my Acer won't "see" it? Mind you, this chromebook and that printer have been working together for years. Common sense says if the printer is on the WiFi network, and the Acer is on the WiFi network there should be a way to connect the two. 
    Another thing I've come across is Google suggesting I turn cloud printing services off as part of the migration. When I go in to settings/advanced/printers/google cloud print it says there are no devices found. Perhaps those instructions were only relevant while cloud print was operational?
    Glad I can still print, at least, albeit in a ridiculously complicated way ...  Still searching for a better way. So frustrating. Thanks in advance for any additional help or suggestions.   ~   Cera

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