The display of my Acer Aspire 3 A315-42G-R1FE keeps on turning off when i plugged in the power cable

nice1ronn
nice1ronn Member Posts: 3 New User
The display of my Acer Aspire 3 A315-42G-R1FE keeps on turning off when I plugged in the power cable.
Laptop is less than a year. Issue started two weeks ago. No changes made on the laptop when it the issue started.
Tried to do restore, reformat, replaced the ram, changed the hard drive, change power cable but issue still the same.
I noticed that when I'm inside BIOS it the display stays on even the power cable is connected. Issue goes back when i continue to boot to Windows 10.
I also noticed that the touchpad is being disabled automatically even it's enabled and even I reformatted my laptop.

Answers

  • nice1ronn
    nice1ronn Member Posts: 3 New User
    Bios Version: v1.11
  • nice1ronn
    nice1ronn Member Posts: 3 New User
    Update:
    Downgraded BIOS version to v1.10.
    So far so good, did not experience display black out but the trackpad still disabled