screen pixel problem nitro 5

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slick12321424
slick12321424 Member Posts: 11

Tinkerer

edited February 2021 in Nitro Gaming
so yesterday i notice my screen got a problem , whenever the colour displayed on the screen is black or little bit dark i can see white marks on my screen they are like the shape of my keyboard . i cant see them until a dark image or video is played . i even ran dead/stuck pixel fixer for 1 hr but it didn't work . its so annoying and kills the joy of playing games and i cant unsee it please help . you guys are the best got my last problem answered :) i got a nitro 5 btw

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  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
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    slick12321424

    is the unit under the warranty? how many pixels can you see. is it at the center of the screen? 
    Accept if its Helpful.   B)
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
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    yes it still has 1 year of warranty and thats the exact place where the pixel is not working and size is also same too and 

    Did anything hit on the unit. if its under the warranty then contact the acer support, they can definitely help you if its this big. 
    https://www.acer.com/worldwide/
    Accept if its Helpful.   B)
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
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    going to the place where i bought it from in 2 days i am gonna update what happens . thanks for your time bro
    You are welcome my friend. 
    Accept if its Helpful.   B)