Windows Hello FACE Acer aspire 7 i5 - A715-75G-50SA

 J_EDGAR
J_EDGAR Member Posts: 10

Tinkerer

edited February 2021 in Aspire Laptops
I have Acer aspire 7 i5 model, I need to confirm.. is there any way to Activate the windows Hello Face.. i can Acces Fingerprint and other option.. but The Windows face is showing.. "can't find camera compatible like stuffs, please help if anyone enable it or ..any methods Help me please 🤗

//​​​Edited the content to add model name on title.

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    edited February 2021
    Edgae121

    Please provide the exact model number of your unit so we can find if that feature is really available for the unit. Also check the link below. hope it will help you find the exact info required. 
    https://support.microsoft.com/en-us/windows/learn-about-windows-hello-and-set-it-up-dae28983-8242-bb2a-d3d1-87c9d265a5f0


    Accept if its Helpful.   B)
  •  J_EDGAR
    J_EDGAR Member Posts: 10

    Tinkerer

    christy1 , A715-75G-50SA model bro, 
  •  J_EDGAR
    J_EDGAR Member Posts: 10

    Tinkerer

    i watched so many videos and post on google,and tried it too,but nothing gets a proper solution for this problem,i just want to confirm it bro.

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Edgae121 said:
    i watched so many videos and post on google,and tried it too,but nothing gets a proper solution for this problem,i just want to confirm it bro.

    Did you check this link? Looks like your unit don't have the features. Check the link below.
    https://www.microsoft.com/en-us/windows/view-all-devices?type=WindowsHello
    Accept if its Helpful.   B)
  •  J_EDGAR
    J_EDGAR Member Posts: 10

    Tinkerer

    @christy1 so there is no way to enable it?

  •  J_EDGAR
    J_EDGAR Member Posts: 10

    Tinkerer

    but why they add such option in the lpatop??.if there is no way to enable it..why they provide such settings?
  • Leostat
    Leostat ACE Posts: 3,043 Pathfinder
    It's windows being windows , it shows all windows hello options even when they are not supported. For example mine shows the fingerprint option but I don't have a fingerprint reader 🤷

    To use hello face you need a camera with IR sender's / recivers I belive
  • Joe9844
    Joe9844 Member Posts: 562 Seasoned Specialist WiFi Icon
    Edgae121 said:
    but why they add such option in the lpatop??.if there is no way to enable it..why they provide such settings?
    Your laptop has a fingerprint reader, so you can use Windows Hello fingerprint.

    WIndows Hello Face requires an infrared camera, which your laptop doesn't have.

    As to why the setting is there? Because you can purchase a standalone USB infrared camera.
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Edgae121 said:
    but why they add such option in the lpatop??.if there is no way to enable it..why they provide such settings?
    The options displayed will be common for few laptops, as same as the user manual. they dont print specific user manual and option for each model. they do it for a series or similar of its kind. if the particular hardware is available then we can avail the features. as our previous frds suggested. 
    Accept if its Helpful.   B)
  •  J_EDGAR
    J_EDGAR Member Posts: 10

    Tinkerer

    thank you @christy1 , @Joe9844 <3
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Edgae121 said:
    thank you @christy1 , @Joe9844 <3
    you are welcome my friend. :)
    Accept if its Helpful.   B)
  • Itzhak
    Itzhak Member Posts: 1 New User
    I have a strange problem. I have new aspire5 but I cant connect to watsappweb becouse the QR that generated is with white strips and the phone can't identify the code. do you know somthing about it?
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Itzhak said:
    I have a strange problem. I have new aspire5 but I cant connect to watsappweb becouse the QR that generated is with white strips and the phone can't identify the code. do you know somthing about it?
    Hi please open a separate thread. 
    Try with different browsers like mozila, Chrome etc. Also check the anti-virus on the unit. Can you say more about the white strip? 
    Accept if its Helpful.   B)