laptop charger overheating aspire 5738G (AT

ric666
ric666 Member Posts: 1 New User
edited February 2021 in Aspire Laptops
Hi
i have acer aspire 5738G (ATI) and its work well 
so my problem is when i play games on it like (counter strike / roblox/ ...) after 30 minutes the chatger getting very very hot (trust me you can bake eggs on it) after the overheating the charger not working and it shut the pc off and its going every time not once or 2 many many times [i can't even play comfortable]
what should i do and what is the problem and what is the best p8wer setting to not be in the same problem again (i have removable battery)
i hove you reply me and have a nice day

Answers

  • JackE
    JackE ACE Posts: 45,080 Trailblazer
    Go to the elevated command prompt.  Enter 'powercfg /batteryreport'. Then return to the desktop. Open file explorer. Then search for' battery-report.html' in the c:\windows\system32\ sub-folder. Double-click to open it in the browser. Post screenshot of the first part of the report if possible that compares design full charge capacity with its remaining full charge capacity. Jack E/NJ

    Jack E/NJ