Hard drive vanished Aspire A515-51G-55W9

gwendb90
gwendb90 Member Posts: 2 New User
edited February 2021 in Aspire Laptops
Hi, I have a problem with my hard drive.

Laptop is a ACER Aspire A515-51G-55W9 bought in 2018. Warranty is expired.
The laptop has an 128GB SDD and a 1TB HDD. In 2020 this laptop was repaired for sound issues. 
When I got it back problems started with the HDD disk disappearing. It was there one moment and would be gone the next.

Now I haven't been able to get the HDD back for a few days and I was hoping someone could help.
The only station shown right now is the SSD. 


Does anyone know what could be the problem and how to fix it?

Answers

  • quanosky
    quanosky Member Posts: 7 New User
    gwendb90 said:
    Hi, I have a problem with my hard drive.

    Laptop is a ACER Aspire A515-51G-55W9 bought in 2018. Warranty is expired.
    The laptop has an 128GB SDD and a 1TB HDD. In 2020 this laptop was repaired for sound issues. 
    When I got it back problems started with the HDD disk disappearing. It was there one moment and would be gone the next.

    Now I haven't been able to get the HDD back for a few days and I was hoping someone could help.
    The only station shown right now is the SSD. 


    Does anyone know what could be the problem and how to fix it?


    Since you have your warranty expired, can you open up the laptop and ensure the drive is connected to the motherboard?
  • gwendb90
    gwendb90 Member Posts: 2 New User
    I tried opening it up to check that but I have no idea what to look for/at.
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