Overheating PH315-52

darren73
darren73 Member Posts: 2 New User
edited February 2021 in Predator Laptops
hi 
  i have a Acer Predator Helios 300 PH315-52 gaming laptop,but problem is it keeps saying motherboard is overheating?and says check heatsink
and fan control?..I have no idea what it means tbh?The only games i play on it are FM20 and Xbox Gamepass games..It is still under warranty by 2 weeks so im undecided if i need to send it in for repair?Any Help/advice would be greatly appreciated,thank you

Best Answer

  • darren73
    darren73 Member Posts: 2 New User
    Answer ✓
    christy1 said:
    Hi darren73
    we can increase the fan rate or use thermal cooling paste for heating issue. but since its under the warranty check with acer support. is it burning hot? is it overheating only on the games? also check if the gpu fan is working or not.
    https://www.acer.com/worldwide/
    yeah the motherboard goes up to 85/90 and when i touch the top it does feel rather hot?i may need it to be serviced and have thermal paste applied to stop the overheating,many thanks for your help.

Answers

  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    Hi darren73
    we can increase the fan rate or use thermal cooling paste for heating issue. but since its under the warranty check with acer support. is it burning hot? is it overheating only on the games? also check if the gpu fan is working or not.
    https://www.acer.com/worldwide/
    Accept if its Helpful.   B)
  • darren73
    darren73 Member Posts: 2 New User
    Answer ✓
    christy1 said:
    Hi darren73
    we can increase the fan rate or use thermal cooling paste for heating issue. but since its under the warranty check with acer support. is it burning hot? is it overheating only on the games? also check if the gpu fan is working or not.
    https://www.acer.com/worldwide/
    yeah the motherboard goes up to 85/90 and when i touch the top it does feel rather hot?i may need it to be serviced and have thermal paste applied to stop the overheating,many thanks for your help.
  • christy1
    christy1 Member Posts: 1,619 Community Aficionado WiFi Icon
    darren73 said:
    christy1 said:
    Hi darren73
    we can increase the fan rate or use thermal cooling paste for heating issue. but since its under the warranty check with acer support. is it burning hot? is it overheating only on the games? also check if the gpu fan is working or not.
    https://www.acer.com/worldwide/
    yeah the motherboard goes up to 85/90 and when i touch the top it does feel rather hot?i may need it to be serviced and have thermal paste applied to stop the overheating,many thanks for your help.
    Your welcome my frd. contact acer support and get it serviced as its under the warranty. why to loose the warranty. :) good luck.
    Accept if its Helpful.   B)