This is a helpful comment for purchasers of R241Y Monitor

TomHoya
TomHoya Member Posts: 1 New User
I just installed the new monitor and hooked it up and the Windows 10 Laptop detected the recommended resolution as 1024 x 768.  The Windows software is usually spot on.  But that is the wrong aspect ratio.  1600 x 900 worked.

This avoids the stretched screen.

I am not getting as crisp a display as in the store, but suspect that the adapter from VGA to USB C loses some resolution.

Answers

  • billsey
    billsey ACE Posts: 34,206 Trailblazer
    What do you have a for a GPU in the computer? If Windows doesn't know what you have it will use a Basic VGA Adapter driver instead and give you only the really basic resolutions. I believe the R241Y supports 1920x1080 and the BVA doesn't support that resolution. If that's the case you need to get the right driver installed for your actual GPU.
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