This is a helpful comment for purchasers of R241Y Monitor

TomHoya
TomHoya Member Posts: 1 New User
I just installed the new monitor and hooked it up and the Windows 10 Laptop detected the recommended resolution as 1024 x 768.  The Windows software is usually spot on.  But that is the wrong aspect ratio.  1600 x 900 worked.

This avoids the stretched screen.

I am not getting as crisp a display as in the store, but suspect that the adapter from VGA to USB C loses some resolution.

Answers

  • billsey
    billsey ACE Posts: 34,601 Trailblazer
    What do you have a for a GPU in the computer? If Windows doesn't know what you have it will use a Basic VGA Adapter driver instead and give you only the really basic resolutions. I believe the R241Y supports 1920x1080 and the BVA doesn't support that resolution. If that's the case you need to get the right driver installed for your actual GPU.
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.