My Acer Nitro 5 AN515-51-518M stopped working at all

ImtiazHossainShad
ImtiazHossainShad Member Posts: 3 New User
I have used this device 3 years without any kind of problems at all.
But suddenly it stopped working at all. It isn't starting. When connected with the charging adapter, charging indicator light is not lighting at all. It feels like the laptop is completely dead.

Now let me tell the background of the story, the laptop was on and I was outside for couple of hours, and unfortunately the laptop was not at charge, I forgot to connect the laptop with the charger,and by the time I came back the laptop was off. I thought the battery was drained completely. But when I connected the laptop with the charger the charge indicator light didn't turn on.Yet I plugged in the charger for next couple of hours but it didn't work at all. Suddenly it fells the laptop is dead.

I opened the laptop back cover and removed the battery cable from the motherboard and connected the charger but again no sign of anything.

But when connected with charger, I checked the usb ports with an electricity tester and it shows when connected to the charger, electricity is flowing.

I am not sure what to do now, due to covid 19, I am at my village house and there is not any laptop servicing shop near my area. If you guys can, please help me.

Answers