Acer Aspire A515-56g with Intel Wi-Fi 6 AX201 slow wi-fi

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Brand new laptop , wi-fi is very slow. On my old laptop and phone everything is fine speed is more than 200 mb/s, on this one it doesn't exceed 25 mb/s. Driver is updated. I spent few hours with advanced settings trying different configurations, 2.4Ghz and 5Ghz, reading forums but it didn't help. Any idea how to fix it ?

JackE

Immediately return it to the vendor/seller as defective for a refund or exchange before the vendor's returns policy period expires. Usually only a few weeks. So don't delay because ACER warranty repair will take longer. Jack E/NJ

JackE

Open Device Manager. Click network adapters folder. Right click wifi adapter properties. Click advanced tab. Click preferred band. First try changing it to 2.4GHz band. Test speed. If still slow, change it to 5GHz band and test again. Jack E/NJ

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Thanks for answer , I tried already. I was checking all configurations in advanced settings but nothing helped. I really don't know what to do now

Commodore_1995#

try uninstalling and deleting the driver through the device manager.

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Done before, drivers from  Intel. All that ***** sounds like a joke, Im so tired trying to fix it. It's a brand new laptop , 900GBP, It shouldn't happen. Any other ideas?  Thanks for help guys

JackE

>>>Brand new laptop , wi-fi is very slow>>>

Was this slow immediately after the out of the box setup? "Immediately" means no more than an hour or so after you got it up and running? Jack E/NJ

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Yes , immediately. First web pages and youtube were loading slower. I just didn't expect any problems and I run speed test after few days

JackE

Immediately return it to the vendor/seller as defective for a refund or exchange before the vendor's returns policy period expires. Usually only a few weeks. So don't delay because ACER warranty repair will take longer. Jack E/NJ