Battery is not detected in Aspire E5-575

sahan4523
sahan4523 Member Posts: 4 New User
I have an Acer Aspire E5-575 powered with Windows 10. Recently I have replace new HDD and reinstalled Windows 10 Pro 2004 version. After that I noticed there's a X icon shows in battery indicator. When I click it, it says no battery is detected. Now I can't use my laptop without plugging. I searched for the error in Acer support site and Internet. I noticed most of them say uninstall Microsoft AC Adapter Driver and Microsoft ACPI-Compliant Control Method Battery Driver as the solution. I have tried but it didn't work for me. Also I put Windows update too. But result is same. Also I saw they mention update the BIOS drivers. So I browse for the drivers in Acer Support site. I saw there are many quantity of drivers available there. I don't know how to choose the matching driver for this error. So how can I fix this error?


Answers

  • JackE
    JackE ACE Posts: 44,905 Trailblazer
    >>>Recently I have replace new HDD >>>

    Did you also remove the base cover or just the HDD/RAM door? Jack E/NJ

    Jack E/NJ

  • sahan4523
    sahan4523 Member Posts: 4 New User
    JackE said:
    >>>Recently I have replace new HDD >>>

    Did you also remove the base cover or just the HDD/RAM door? Jack E/NJ
    Just HDD/RAM Door
  • JackE
    JackE ACE Posts: 44,905 Trailblazer
    You'll probably have to reseat the battery pack mainboard connector. Remove  17 screws from the base cover after removing the HDD/RAM door and DVD tray. Jack E/NJ


    Jack E/NJ