Ram Upgrade Question about Acer Nitro 5 AN515-43 for Warranty

GamingWithShaurya
GamingWithShaurya Member Posts: 4 New User
in Nitro Gaming
I bought my laptop Acer nitro 5 an515-43 around a month ago from now and have the 1 year warranty on it currently. I also got myself a crucial ddr4 2666mhz ram that is supported for my model.
There is a void warranty sticker on the back of the panel which i have to remove in order to install ram, 

Does it void my warranty if i remove the back panel just for installing the 8gb ram on the 2nd slot

Answers

  • EvilMorty
    EvilMorty Member Posts: 43 Devotee WiFi Icon
    Yes it will void the warranty.

    But you can try to remove the sticker without tearing it. Install the ram and then again put the sticker back as it was.
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    I suggest that you contact acer technical support before removing the warranty seal.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
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                                                     egydiocoelho Trailblazer
     
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  • GamingWithShaurya
    GamingWithShaurya Member Posts: 4 New User
    Just coming from call from the support center
    when asked, they told price of 750 rupees (10$) for installing ram and i have to travel 2h far away for this 2min task.

    i asked for any other service center closer, THEY RUDELY SAID "do whatever the heck you want" and ended the call.
    i have now emailed acer about it, if they not going to help either then ill probably return this laptop back since if this is how costumers are supposed to be treated, then ill wont be liking to have this.

    why is it that many people in forum got to their answer from support that they can keep their warranty till no damage was done, but i got a guy who rudely ends the call after me waiting on line for 20min
  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,322 Trailblazer
    "THEY RUDELY SAID" by whatever the heck you want "This is not the ideal answer. I suggest you make a grievance here: For any unresolved service related issue or grievance redressal, please mail us at ail.easycare@acer.com

    Now, about your doubt, in some countries such as the United States and Brazil, these devices are not sold with a warranty seal, allowing the user to perform the upgrade, provided that no parts are damaged during the procedure.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :) 
  • GamingWithShaurya
    GamingWithShaurya Member Posts: 4 New User
    edited January 2021
    I sent the email, they told a higher management team will review this soon, and asked my phone and address for now.

    Ill reply once i get a response from them

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