Extra RAM not detected N50-600-UR12

Overpello
Overpello Member Posts: 12 New User
edited January 2021 in Nitro Gaming
Hello I own the Nitro 50 Gaming Desktop - N50-600-UR12. I installed a 2nd stick of RAM with the same specifications as the one provided. I also installed a SSD and am now running Windows 10 off of it. The computer still has not recognized the 2nd stick of RAM. It also mentions single-channel before Windows loads when booted up. 

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