Microphone is not working, How can I fix that ?(Acer Aspire A515-51G)

galwaydi
galwaydi Member Posts: 2 New User
I just purchased the (Acer Aspire A515-51G) the Mic is not working.  I am a teacher and in desperate need of the Mic to work. I tried everything listed in your search, can someone please help.  Thank you so much!! 

Answers

  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    Right click tray speaker icon. Click open sound settings. Click Input device properties. Click additional device properties in right pane. Click levels tab. Set both sliders to maximum. Jack E/NJ

    Jack E/NJ

  • galwaydi
    galwaydi Member Posts: 2 New User
    It still doesn't work, but thank you.  I know the headset works, I have tested it on other devices, it's just not working on this laptop. 
  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    Open Device Manager. If there are no red or yellow warnings, click the sound, etc folder. Right click and uninstall every audio device driver in the folder. Don't try to re-install anything. The shutdown Windows normally. Then turn the machine back on and test again. Jack E/NJ

    Jack E/NJ