Predator Helios 300 Laptop Battery Not Charging

Droushie
Droushie Member Posts: 1 New User

Acer Predator Helios 300 Gaming Laptop, 15.6" Full HD IPS, Intel i7 CPU, 16GB DDR4 RAM, 256GB SSD, GeForce GTX 1060-6GB, VR Ready, Red Backlit KB, Metal Chassis, Windows 10 64-bit, G3-571-77QK

nge
Battery is at 0% and will not charge while plugged in.  The lights (blue and orange) are on.  No errors found.  Drivers are up to date.  I am at a loss as to what to try next?!

Answers