My Extensa EX2519 just got a random black screen. Why did it happen?

DanE92
DanE92 Member Posts: 17 Troubleshooter
So, I was on youtube. Suddenly the screen goes black for a few seconds before coming back to normal. I have no idea why this happened. I did a quick Google and found that Windows 10 can cause similar issues. Or, it is a problem with my laptop. How do I determine the cause? Not old, bought in 2019.

Answers

  • JackE
    JackE ACE Posts: 44,330 Trailblazer
    Press FN+F6. To see if the black screen reappears like you saw on youtube. If yes, press FN+F6 again to see if it fixes the problem. Jack E/NJ

    Jack E/NJ