Aspire A515-56: Trust Wireless Keyboard with mouse constantly "swallows" key presses

PeterSwo

I connected a Trust Ximo Wireless Keyboard with Mouse (# 21132) via USB.

The keyboard constantly "swallows" key presses.
In particular after a short or long period of non-use the wireless connection is disrupted. It is then difficult to "get the keyboard to write" again.
This happens even with <1 m distance to the receiver, and in several different applications and text input situations (for example, password entry)
Batteries have already been replaced several times.
The receiver was operated as a test on the different USB interfaces available (USB 2, USB 3.0)
The USB charging function was also switched off as a test when the notebook is switched off to prevent the batteries from discharging quickly.

Does somebody has any idea?

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JackE

Test it on another laptop to make sure the Ximo is not defective. Jack E/Nj

PeterSwo

Hi Jack,

I checked the Trust DeskSet connected to an older Aspire VN7-571G, it's working without any issues.
I also uninstalled and installed it again on my brandnew Aspire A515-56. The issue persists.
Suspect the main difference is on the A515-56