Hello
i hope someone can help me with my laptop situation.
My laptop stopped working after I stupidly dropped it (it wasn’t a big drop and was on carpet) yet it suddenly stopped turning on.
I usually have to leave the charging cable on to use the laptop as if I take it off , it turns off.
Currently, the laptop will not turn on when I press the power button ! I tried many different solutions such as holding the power button , try with and without battery etc and nothing
I thought maybe my battery is bad so I purchased an original new battery for my laptop but same issue !
I don’t know what else I can do . All the cables are connected . Could there be an issue with the keyboard or the actual charging slot?
I would appreciate if someone can help me ... if you need any other info please let me know and I can provide.
my laptop is Acer A315-21 Model: N17Q3
I cannot get it to boot at all.
Thank you.