Acer Nitro N50-600-EB18 Desktop - Doesn't proceed to setup?

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jo3l
jo3l Member Posts: 2 New User
Acer Nitro N50-600-EB18 Desktop - Black desktop screen with flickering start menu and not accessible - I did a complete reset, and it start from the blue screen "Hi There" fill up the form and next blue screen "Why did my PC restart?" and next ... it try to process and goes back again to the blue screen "Hi There". It just never proceed to the next step. What is happening? Why it can't connect to the internet or WIFI to get an update?

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  • jo3l
    jo3l Member Posts: 2 New User
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    I have fixed this with the help of Acer Support Carlos, for which i have to have a clean install, booting from a USB. The recovery file unfortunately is broken.