how do you run the recovery process?

randymadden
randymadden Member Posts: 1 New User

I need to do a recovery on my V5 notebook.  I got my recovery disks today.  There are 3 recovery disks and a system disk.  None of the recovery disks seem to be bootable.  The system disk is bootable, but has a strange problem.  When it finally comes up it says "Please boot from this disk using the Legacy BIOS."  So I switch to the legacy BIOS.  Then, when it comes up it says "Please boot from this disk using the UEFI BIOS."  And round and round we go.  Anyone have any experience with doing a recovery?

 

Thanks, Rm

Answers

  • Tommy-Acer
    Tommy-Acer VIP Posts: 6,317 Seasoned Specialist WiFi Icon

    I need a few pieces of information to forward this issue:

     

    Part number of the system you have

    Part numbers of each of the discs you received

     

  • Chuckles
    Chuckles Member Posts: 1 New User

    Hi,

    Were you ever able to resolve the problem with being run around in circles between legacy and UEFI? I have the same problem and support has not been able to help me.

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