acer swift 5 always goes into deep sleep ? ( sf514-54gt )

melon
melon Member Posts: 1 New User
edited January 2021 in Swift and Spin Series
i have an acer swift 5 ( sf514-54gt ). everytime i select sleep or lock and don't turn it on again within an hour approximately, it doesn't turn on normally. i have to press the power button for around 20 seconds and then the keyboard lights up, then press the power button again, and only then it turns on. and it essentially turns on as if it had been shut down ? the 'acer' logo displays and unsaved files are lost, etc. is this normal ?

Answers

  • billsey
    billsey ACE Posts: 34,869 Trailblazer
    Take a look at the power options and what the buttons do. It might be going into a deeper sleep with the drive powered down at some point. You might try changing that to hibernate instead so it will come back up with everything still there.
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