What am I doing wrong with my second HDD?

Hi all,
I've bought a secondary 1tb HDD from Toshiba because I want more storage. I've looked countless times how to properly install the hdd, looking at the acer website directly and many youtube videos. Whenever I put it in with the upgrade cable supplied with the laptop it doesn't work. The hdd spins and makes noises on startup but that's it. When I'd opened up disk management there's nothing more there and when I check BIOS, it doesn't register it there either. What am I doing wrong and what am I likely going to have to buy to make it work?
Thank you for your time

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batmalin

Please provide screenshot of both sides of the flex cable connectors plugged in.

QuestionablyRob

Of course! If you want to see more let me know

batmalin

Humm, could you re-seat the cable from the MB side is this the limit to go in?

QuestionablyRob

batmalin said:

Humm, could you re-seat the cable from the MB side is this the limit to go in?

Yeah this is as much as it can go it, I pushed it in as much as I can with a prodding tool

batmalin

OK, what BIOS information tab shows(hide the S/N of the Laptop while posting screenshot)?

QuestionablyRob

batmalin said:

OK, what BIOS information tab shows(hide the S/N of the Laptop while posting screenshot)?

This is what I’m getting on the information page

batmalin

Ok, boot to Windows and follow the instruction below:

Clck the Start Button and type cmd
Right-click the result and select Run as administrator
Type this command and press ENTER: bcdedit /set {current} safeboot minimal
Restart the computer and enter BIOS Setup by tapping on F2
Change the SATA Operation mode from RST to AHCI (press crtl+s on the main tab if the option is not visible)
Save changes and exit Setup and Windows will automatically boot to Safe Mode.
Right-click the Windows Start Menu once more. Choose Command Prompt (Admin).
Type this command and press ENTER: bcdedit /deletevalue {current} safeboot (ALT: bcdedit /deletevalue safeboot)
Reboot once more and Windows will automatically start with AHCI drivers enabled.

batmalin

Let me know what you see in the Information tab after that.

QuestionablyRob

batmalin said:

Let me know what you see in the Information tab after that.

This is the info page now

batmalin

Well re-seat it one more time and check again. BTW did you tried to connect the HDD to another machine to check if it is not defective? Cable could be bad as well.

QuestionablyRob

I haven't tried that yet, It's something I'll look into tomorrow, I'll re-seat the hdd and get back to you

batmalin

OK, let`s hope that the HDD and the cable are good.

QuestionablyRob

batmalin said:

OK, let`s hope that the HDD and the cable are good.

So I reseated it and there was no change in the BIOS. I restarted the laptop once again and the hdd started buzzing loudly and there was a cla-click sounding noise coming from it during startup

also I had previously tried a different hdd in the laptop last month or so from a past laptop that had been sitting in storage after breaking, that hdd didn’t show up in BIOS either