Keyboard issue

Lisgo
Lisgo Member Posts: 1 New User
edited January 2021 in Chromebooks
Hi can anyone help. My daughter got an acer chromebook for Christmas and when typing it is adding a lot of the number 6 on the end this is when putting in password typing on social media word docs pretty much everything

Answers

  • Samuel-Acer
    Samuel-Acer Moderator Posts: 703 Moderator
    Hi @Lisgo,

    Have you tried hard reset. If not please try it and check.

    Turn off the device, Hold the refresh (4th key from top row) and Power button together. Hold these 2 keys for 5 secs, Post that turn on the unit and test.

    Regards,
    Acer-Samuel