acer nitro 5 black screen on startup

KatsuO565
KatsuO565 Member Posts: 1 New User
my acer nitro 5 shut off after i forgot to charge it now when its charged on start up it says please wait under the acer logo then fades into a black screen but key board is still lit up and i can see some light still on the screen i dont know what to do now i have tried reinstalling windows dosent work tried to factory reset wont even come up to allow me to so i have no idea what to do now. 

Answers

  • billsey
    billsey ACE Posts: 34,645 Trailblazer
    The 'Please Wait' is probably Windows trying to do a big update. How long have you allowed it to run like that?
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