Helios 300 2020 - Low FPS results - Please Advise RTX2070

gishin

Hi 

I have a new 2020 helios 300, i10750h and RTX2070 max q. 
I get pretty average FPS at best, but currenly am testing GTAV and get around 50FPS, but sometimes down to 25FPS. 

Does anyone have any ideas? I've done all the usual driver updates, Nvidia control panel settings, Power performance plans, and ingame settings and can't get much improvement.

User benchmarks gives good scores all across the board except for memory kit. I'm not really sure what this means, but is this the main culprit? Any idea how to fix?

Thank you in advance.

UserBenchmarks: Game 76%, Desk 92%, Work 68%

CPU: Intel Core i7-10750H - 88.2%

GPU: Nvidia GeForce RTX 2070 with Max-Q Design - 85.4%

SSD: WDC PC SN730 SDBQNTY-256G-1014 256GB - 172%

HDD: Seagate ST1000LM049-2GH172 1TB - 91.2%

RAM: Hynix HMAA2GS6AJR8N-XN 1x16GB - 47.9%

MBD: Acer Predator PH315-53

[url=https://www.userbenchmark.com/UserRun/37990527]UserBenchmarks: Game 76%, Desk 92%, Work 68%[/url]

CPU: [url=https://cpu.userbenchmark.com/SpeedTest/1053158/IntelR-CoreTM-i7-10750H-CPU---260GHz]Intel Core i7-10750H[/url] - [b]88.2%[/b]

GPU: [url=https://gpu.userbenchmark.com/SpeedTest/1122453/NVIDIA-GeForce-RTX-2070-with-Max-Q-Design]Nvidia GeForce RTX 2070 with Max-Q Design[/url] - [b]85.4%[/b]

SSD: [url=https://ssd.userbenchmark.com/SpeedTest/1248526/WDC-PC-SN730-SDBQNTY-256G-1014]WDC PC SN730 SDBQNTY-256G-1014 256GB[/url] - [b]172%[/b]

HDD: [url=https://hdd.userbenchmark.com/SpeedTest/397372/ST1000LM049-2GH172]Seagate ST1000LM049-2GH172 1TB[/url] - [b]91.2%[/b]

RAM: [url=https://ram.userbenchmark.com/SpeedTest/1166099/Hynix-HMAA2GS6AJR8N-XN-1x16GB]Hynix HMAA2GS6AJR8N-XN 1x16GB[/url] - [b]47.9%[/b]

MBD: [url=https://www.userbenchmark.com/System/Acer-Predator-PH315-53/193818]Acer Predator PH315-53[/url]

sylweno

Hi Gishin,

Problem:
"User benchmarks gives good scores all across the board except for memory kit. I'm not really sure what this means, but is this the main culprit? Any idea how to fix?"

Solution (potential):
It might be due to the fact that you have only one memory module (16 GB) located in one slot of your H300 (as I understand userbenchmark's result from your post). 
In order to run smoothly while playing games, you should use so called "dual channnel" memory it means second memory slot should be upgraded with memory module (the best the same). This will significantly increase performace in games (some more and some less, but always min 30%), please see the same topic mentioned under the link (you can translate it into English):
https://www.purepc.pl/test-pamieci-ddr4-single-channel-vs-dual-channel-w-laptopie?page=0,2

Additionally, dependig on memory module, you also need to set up in your H300 BIOS: JEDEC/PnP (I guess for AMD CPU) or XMP Profile (Intel CPU) which activates proper handling of memory - it means its correct/max speed like 3200 or 2933 MHz.

Alternatively, you can search by key phrases: "dual channel" vs "single channel" and "XMP Profile".

Regards,
Sylweno