Relatively weird problems. AN515-54-5812

EggsAndBacon
EggsAndBacon Member Posts: 3 New User
edited January 2021 in Nitro Gaming
To start off I’m relatively new to the gaming community as a whole so as I’m typing this out as of now I am very nervous on what comes next for my brand new AN515-54-5812 Nitro 5.

first off, As of yesterday night my AN515-54-5812 started to act differently, When I tried to boot up a session of HOI4 the game crashed along with steam, What came next was a small blank white box in the middle of my screen, After this the entire desktop glitched and seemingly on it’s own the games on my desktop changed their layout (as in moved physically). I then chose to restart my machine and tried to play another game,

After I restarted my machine and logged in I noticed that nitro sense wasn’t popping up which was unusual in it’s own right however I decided to ignore this. As of now I haven’t been able to open any major titles such as HALO, DOOM etc as whenever I try to boot up these games they ultimately crash. 

I have been playing on the machine a lot as it’s new and this is only my second computer, My fatal mistake was leaving the charger inside the machine while playing for extended periods of time however I don’t think this would actually kill my entire computer.

This has been going on for 1 full day now and I have not touched any software or hardware alike, The part number is NH.Q59AA.002 and before yesterday the machine ran games like RDR2, GTAV and DOOM just fine without any crashes whatsoever. (And nitrosense still worked)


Apologies if I’m missing anything in the question, If you need more details or think I’m missing anything please ask and I’ll find whatever you need immediately.

Best Answer

  • EggsAndBacon
    EggsAndBacon Member Posts: 3 New User
    Answer ✓
    Resolved, To my knowledge it’s a faulty model and I’m currently getting it fixed.

Answers

  • EggsAndBacon
    EggsAndBacon Member Posts: 3 New User
    edited January 2021
    To add onto this whenever I try to open nitrosense I get this exact error message:
    ”Windows cannot access the specified device, path or file. You may not have the appropriate permissions to access the item.”
  • EggsAndBacon
    EggsAndBacon Member Posts: 3 New User
    Answer ✓
    Resolved, To my knowledge it’s a faulty model and I’m currently getting it fixed.