Unable to register my ACTAB1021 for warranty

Codfish
Codfish Member Posts: 2 New User
Hi,

I purchased my tablet from Currys PC World in November 2020 (UK) and wanted to register it with Acer.

It doesn't seem to recognise the serial number. I can't even email Acer support as it doesn't recognise the make or model so won't allow me to go any further!

Can anyone help or advise why please?

Answers

  • billsey
    billsey ACE Posts: 34,206 Trailblazer
    Are you trying to register on the UK Site or the global (US) site?
    Click on "Like" if you find my answer useful or click on "Yes" if it answers your question.
  • BillStott
    BillStott Member Posts: 2 New User
    I have had the same problem as I was needing a repair and my local shop can't get the parts. This tablet is manufactured under an Acer license by, DGS Retail. Hence the serial number and part number relate to to Acer but to them. Indeed Acer say product numbers beginning BL cannot be registered. Hence Curry's have me over a buck if I want it repaired. I've spent a lot of money with them but I'm finished.