Any other options? predator g3-571

mb3
mb3 Member Posts: 3 New User
edited November 2023 in 2020 Archives
I've had my predator g3-571 for about 3 years now and I've never had issues with it.  The other day I noticed a little sluggish running so I closed everything and restarted the laptop.  Upon restart I was left on the endless loop of the predator start screen.  Eventually after a few restarts it would go into auto repair mode, which would take me to a blank black screen with nothing but a cursor.  After some research and seeing others with he same problem, I figured windows was corrupted so i downloaded windows installation media onto a USB and tried to boot off the usb and reset it.  Now doing this takes me to the blue setup menu screen, but it's blank and stays blank with nothing but a cursor.  Everything is set right through BIOS and the boot menu and I'm at a loss of what to do now.  My warranty is expired and I'll be damned if I'm paying $80 for a 1 time support help.  I feel like I'm only left with 2 options, take a risk that it's a hard drive issue and get a new one, or replace the laptop all together, is there any more options I haven't exhausted?

Answers

  • Commodore_1995#
    Commodore_1995# ACE Posts: 98,332 Trailblazer
    edited December 2020
    Have you checked if the hdd or ssd are appearing in the information tab of the bios?
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
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                                                     egydiocoelho Trailblazer
     
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  • mb3
    mb3 Member Posts: 3 New User
    Have you checked if the hdd or ssd are appearing in the information tab of the bios?

    Yeah everything is adjusted in BIOS correctly
  • mb3
    mb3 Member Posts: 3 New User
    mb3 said:
    Have you checked if the hdd or ssd are appearing in the information tab of the bios?

    Yeah everything is adjusted in BIOS correctly

    Breakthrough, seems the startup menu decided to take more than 3 hours to finally make it's appearance
  • Can you check the health of your hard drive and ssd with crystaldiskinfo? If your model has an SSD, defrag it as if it were a hard drive.
    Oi! Eu não sou sou a cortana! Mas estou aqui para ajudar! Hi! I'm not the cortana! But I'm here to help!
    Se você gostou da minha resposta, marque como solução clicando em sim! If you liked my answer, mark it as a solution by clicking on yes!
    Aceite somente a resposta que ajudou a solucionar o seu problema! Please accept only the response that helped to solve your problem!
    Detection tool click here to find the serial number or partnumber of your model!                                                          
                                                      
                                                     egydiocoelho Trailblazer
     
    ProductKey clique aqui para descobrir o serial do windows! click here to discover the windows serial!
    Para usuários da comunidade inglesa, espanhola, francesa e alemã, usarei o google tradutor! :)
    For users of the English, Spanish, French and German community, I will be using google translator! :)