Acer Predator Triton 300 Random Shutdowns

markvilla28

Hi,

Apologies, I feel like I'm constantly pestering the community for help at the moment.

I am getting random shutdowns from my laptop, with no BSOD, just shut down and restart. It has happened 3 times so far. Twice while playing "Slay the Spire" which isn't an intense game, and a third time while refreshing a page on YouTube. There wasn't really any indication that my laptop would be overheating and it's not an intensive task. I looked at the Event Viewer and for all 3 shutdowns I get:

The previous system shutdown at 06:24:21 on ‎23/‎12/‎2020 was unexpected.

Log Name: System

Source: EventLog

Event ID: 6008

Level: Error

User: N/A

OpCode:

Logged: 23/12/2020 06:38:12

Task Category: None

Keywords: Classic

Computer: LAPTOP-

Obviously the time and date is different on each one but everything else is the same.

I'm not really sure what could be causing this? I have previously been undervolting my laptop but I laid off this to see if this would fix it but doesn't seem to make a difference. Any help or suggestions would be really appreciated. My laptop is only about 1 month old.

Thanks,

Mark.

Leostat

Anything else in the other logs at the time of the shutdowns (windows logs are a pain!)