find Drivers SNID is not recognizable i can't even select my device to search for driverNitro 5 AN5

Jervi
Jervi Member Posts: 2 New User
edited November 2023 in 2020 Archives
i needed to update my bios,
i typed SNID on acer driver website, it gives me an error ( Sorry, an error occurred. Please try again later.. [100] )
i also tried the S/N number; same issue , not found , 
even tho, in select my device is empty 

laptop is a: Nitro 5 AN515-54,

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