Why does this happen?
Other than problems with my stylus (resolved) and battery degradation (I've already ordered a replacement), I have had no issues with this laptop... until this.
When I'm working on the computer the monitor just shuts off and I can't get it to go back on. The rest of the computer seems to still be working, though, as evidenced by the fact I can still talk to people over Zoom. Pressing keys, the trackpad, and the touchscreen do not turn the monitor back on. Only force-shutting down the machine by holding down the power button, then turning the computer on again seems to work.
The random monitor shut offs occur when the computer is physically still. It has happened most often when I'm on Zoom, but just happened a few minutes ago when I was only using OneNote. It has occurred when the power cord is plugged in and when running only on battery.
What should I do?