Laptop won't recognise phone- acer e1 - 570 & a acer e5 523g

m36
m36 Member Posts: 1 New User
edited October 2023 in 2020 Archives
Hiya everyone i've ran into a bit of trouble and was wondering if any one could help,

I have two acer laptops, a acer e1 - 570 & a acer e5 523g. I'm attempting to connect my phone to either of the laptops but both devices don't even register the device (idk if that the right word) but yeah, my laptops registers usb and accept them but when i attempt to connect my phone it doesn't register the device or charge it any help? (also i've tried multiple cords, brand new and old)
Sorry if this does not make sense idk what words to use :)

Edited the Topic to add Model number
Acer-Erick

Comments

  • Oetam
    Oetam Member Posts: 44 Devotee WiFi Icon
    Have you tried connecting to any other laptop?
    Try another phone just to narrow down the choice of issues.