My laptop is not power on! Help me to solve this?? predator ph315-51

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BGR
BGR Member Posts: 10 New User
edited December 2020 in Predator Laptops
My laptop is predator ph315-51.and my laptop is not power from last two days it will charging but power light blue was on and after fraction of second it will off. I am done battery reset,ram change and I will remove battery and try to turn on nut no use. But usb 3.0 will workin I will connected mouse it will on but other usb ports also not working



Thread was edited to add model name to the title


Answers

  • Ingrid-Acer
    Ingrid-Acer Administrator Posts: 3,303 Community Administrator
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    Hello BGR

    I am sorry to hear you are having problems with your unit, I recommend you to try a battery reset: 
    1. Unplug the AC power adapter.
    2. Press and hold the Power button down for 15 seconds. This will perform a software battery reset that may resolve the issue.
    If this did not resolve your issue, please contact Acer Support.

    Best Regards, 
    Acer-Ingrid