Helios 300 - i7 10750h RTX 2060. Are these temperatures normal? [Battlefield 5]

mohitmojito
mohitmojito Member Posts: 1 New User
edited November 2023 in 2020 Archives
I got my Helios 300 a few days ago and I've been playing some games. I had noticed with games like Control, Sekiro, BF5 I was getting temps between 90-97, it touched a 100 once .
So I undervolted mine with ThrottleStop and now with BF5 I am getting  CPU temps between 80-88 , it touched 90 twice but that's it. GPU was at 78. 

This is my first gaming laptop so I'm clueless with what normal temperatures are. If this is an actual issue I'd like to get my laptop replaced today.

Answers

  • @mohitmojito
    Default thermal paste is not good.
    Your laptop temperature limit is 89°C means when your temperature reaches 89°C-90°C system start decreasing GPU/CPU clock speed(thermal throttling)to protect your components.
    At that time you experience low fps,lag and shuttering in games.
    In this case, don't play games it may damage your system

    You are under warranty take advantage to it 
    Acer engineer will clean your laptop and apply new thermal paste so, send it to service centre 
    First log your case and get your case ID
    Get in touch with acer costumer care in your region for that 
    http://www.acer.com/worldwide/
    (They will ask your address,serial number etc to log your case)
    windows 10/11 optimization guide for gaming 
    Windows 10/11 optimization guide for gaming — Acer Community

    My AN515-43 laptop UserBenchmark-
    https://www.userbenchmark.com/UserRun/51514566