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can hear a loose screw inside my Nitro - Acer repair process is unclear

andandandand Member Posts: 1 New User
there's something rattling around inside my Nitro, sounds like a screw.

I'm still within warranty but the acer support form looks like its trying to get me to post it somewhere (UK), there's very little information about what's going to happen or what I have to do or what's going to happen or how long it will take. It looks like there's only one Acer service centre in the entire UK and it's hundreds of miles from me.

Also to give the password to access it asks for, it'll give access to my MS account, unless I make another user, my there will still be access to my personal details through that though?
So maybe I should delete as much as possible: email; profiles, accounts and passwords from browsers etc.

Can Acer give me details, like a walk through of what will happen and best practice to protect my data?
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