Acer Nitro 5 stuck in boot loop

RayLiu
RayLiu Member Posts: 1 New User
edited November 2023 in 2020 Archives
So I accidentally dropped my laptop a few days ago, and when I tried starting it, it was unresponsive. I plugged it in, thinking it was out of battery. It started up, the keyboard backlight lit up, then it shut down and restarted. I can only boot the computer up when the laptop is plugged in, and the computer instantly shuts down after boot. Model number is AN515-54. 

Thanks!

Answers

  • Ro46
    Ro46 Member Posts: 86 Troubleshooter
    RayLiu said:
    So I accidentally dropped my laptop a few days ago, and when I tried starting it, it was unresponsive. I plugged it in, thinking it was out of battery. It started up, the keyboard backlight lit up, then it shut down and restarted. I can only boot the computer up when the laptop is plugged in, and the computer instantly shuts down after boot. Model number is AN515-54. 

    Thanks!
    Components of your notebook may be disconnecting, It would be a good idea to contact the repair center and see what is possible to be done.